Before contacting us, have a look at our FAQ below, you might find your answer or our secret apple crumble recipe

Installation and login

1. How can I get the Book Club User Manual?
2. What is the system requirement of Book Club?
3. How can I download the necessary software?
4. How to download Book Club App?
5. What should I do if I forget my password?

Questions during lessons

6. I can't start my lesson, and it shown "Session Timeout". What should I do?
7. I can't start my lesson, and it shown "Server Connection Problem". What should I do?
8. I can only see a blank screen with a red ‘X’ cross when I click on the lesson. What should I do?

About submission

9. Can I re-do my submitted lessons?

For any other questions, please feel free to contact us.