Before contacting us, have a look at our FAQ below, you might find your answer or our secret apple crumble recipe

Installation and login

1. How can I get the Fun and Friends User Manual?
2. What is the system requirement of Fun and Friends?
3. How can I download the necessary software?
4. How to download Fun and Friends App?
4. What should I do if I forget my password?

Questions during lessons

5. I can't start my lesson, and it shown "Session Timeout". What should I do?
6. I can't start my lesson, and it shown "Server Connection Problem". What should I do?
7. I can only see a blank screen with a red ‘X’ cross when I click on the lesson. What should I do?

About submission

8. Can I re-do my submitted lessons?


9. How does Fun and Friends address different learning styles?
10. Does Fun and Friends teach learning strategies?
11. Why do we start with listening for English learning?

For any other questions, please feel free to contact us.